Made by Lawrie terms

Contact

Made by Lawrie is the business name of Margaret Lawrie Hunter. Contact me at:

Made by Lawrie
Ballaleigh Cottage
Ballaleigh Road
Kirk Michael
Isle of Man IM6 1HJ
British Isles

+44 (0)1624 877919

info@madebylawrie.co.uk

How to order

The online shop allows you to pay for your order securely using a debit/credit card, or a Paypal account if you have one, through the Romancart shopping cart. I do not receive or hold your debit/credit card details if you use the online shop.

Select any options for the item(s) you wish to purchase (e.g. colour, type of beads), then choose the Add to basket button. You can return to your shopping basket at any time by choosing the View basket button at the top left of any page.

NON-UK customers please check/change your location on the basket page.

When you are finished shopping choose the Checkout button in the basket to pay for your order. You will be taken to the secure checkout to complete the transaction.

Alternatively, you can phone me with your order on 01624 877919 to pay by card, cheque or bank transfer. I will process card transactions for you over the secure PayPal Pro server.

Please note that I can only accept payment in pounds sterling. If you wish to pay using a different currency, the shopping cart will automatically convert your payment for you.

Delivery

Your order will usually be despatched within 21 days of placing your order. Please allow slightly longer for personalised items. You will receive email or telephone confirmation when your order has been shipped. If you require your order more urgently, please contact me before ordering and I will let you know if this is possible.

Your order will be packaged in a complimentary matt silver Made by Lawrie presentation box. (Click the photo to enlarge)

Delivery charges

UK, Isle of Man, Northern Ireland and Channel Islands

Your order will be sent by Recorded Delivery or Special Delivery depending on value. You will need to sign for the parcel. Postage & packing charges are:

Item	Postage & packing
Single garters	£2.50
Other orders	£5.50
Urgent garters (please contact me before ordering)	£5.50

Europe (including Republic of Ireland)

Your order will be sent by International Signed For service. You will need to sign for the parcel. Please allow extra time for delivery, depending on destination. Postage & packing charges are:

Item	Postage & packing
Single garters	£5.50
Other orders	£9.95

International, Rest of World

Your order will be sent by International Signed For service. You will need to sign for the parcel. Please allow extra time for delivery, depending on destination. Postage & packing charges are:

Item	Postage & packing
Single garters	£5.95
Other orders	£11.95

Returns

I'm confident you will be happy with your purchase, but if for any reason you wish to return it then I offer a simple return or exchange service. Unfortunately personalised items cannot be returned unless they are faulty or I have made a mistake in your details. This includes items with personalised embroidery and items made in custom colours or with custom design changes.

Details of how to return or exchange items will be sent with your order. You must return items in the same condition as received and in the presentation box within 10 days of delivery for an exchange or a refund. I cannot refund the original postage & packing charge (unless the item is faulty). If you wish to exchange the item you will need to pay a second postage & packing charge.

You can read further general information on your rights of cancellation under the distance selling regulations at the HMSO website (external link).